Gartner, Inc. today highlighted the top strategic technology trends that organizations need to explore in 2020. Gartner defines a strategic technology trend as one with substantial disruptive potential that is beginning to break out of an emerging state into broader impact and use, or which is rapidly growing with a high degree of volatility reaching tipping points over the next five years. “People-centric smart spaces are the structure used to organize and evaluate the primary impact of the Gartner top strategic technology trends for 2020,” said David Cearley, vice president and Gartner Fellow. “Putting people at the center of your technology strategy highlights one of the most important aspects of technology – how it impacts customers, employees, business partners, society or other key constituencies. Arguably all actions of the organization can be attributed to how it impacts these individuals and groups either directly or indirectly. This is a people-centric approach.” “The model will shift from one of technology-literate people to one of people-literate technology. The burden of translating intent will move from the user to the computer,” said Brian Burke, research vice president at Gartner. Human augmentation explores how technology can be used to deliver cognitive and physical improvements as an integral part of the human experience. Physical augmentation enhances humans by changing their inherent physical capabilities by implanting or hosting a technology element on their bodies, such as a wearable device.
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