Successful organizations are learning to become more personal, intuitive and supportive while leveraging innovative tools to embrace agility and direct AI strategy. From employee well-being to organizational culture, I believe these areas are well-positioned to see incredible improvements by leveraging AI and its associated tools. Innovators can apply AI to talent acquisition to help organizations locate hard-to-find candidates at scale, mitigate resume overload, schedule interviews and – when properly tooled – safeguard against unconscious and intrinsic biases. Are you most concerned with sourcing quality, time-to-fill, or the candidate experience? Do you need a platform that can support integrations between different hiring tools? Once you’re clear with your needs, ask potential vendors: what kind of ROI can I expect? How is your model trained, and how do you source your data? Finally, take a test run with a trial or sandbox demo. Sophisticated employee engagement tools, such as CultureAmp and 15Five, can leverage natural language processing and sentiment analysis to keep a pulse on employees’ experiences. Marketers could use tools like Absolutdata to design optimized paid promotion calendars based on their own data, budget and goals. AI is a powerful tool with limitless applications, but it is heavily reliant on data quality.
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