Firstly, managers don’t always know how to provide employee recognition effectively, so they generally end up doing it wrong. If you wait until a full dealership meeting to congratulate the top performers of the past quarter, you probably won’t generate any real or lasting motivation from your employees. If you simply ask employees what motivates them, you might be surprised to have them tell you straight up. Decide what you want to achieve through your efforts at recognizing your employees. Your employees need to see that any person who makes a similar contribution has the same likelihood of receiving recognition. The purpose of feedback is to let your employees know what you’d like to see them doing more of. Although this is more often than not an afterthought, creating a happy environment can be great for employees – especially for dealership employees as they spend a great deal of time there.
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