Technology is becoming more cognitive, more reactive and most importantly, more human. As tech evolves to meet our every need, particularly as a trend in the workplace in 2018, we need it to learn and grow on its own; to work with us to create a more effective outcome. How exactly is technology changing? And how is it helping us in the workplace? Virtual assistants, for example, can aid us in our everyday working lives, and are increasingly taking on a more human presence by cracking jokes or reacting in a more colloquial way. Rather than replacing more traditional job roles completely, Artificial Intelligence is complementing and enhancing them, by taking care of the ‘small stuff’ so that we can get on with the bigger, more complicated tasks. The ideal workplace technology not only has some human characteristics, or is intuitive, but also grows with needs and opportunities. Predicting what we need, before we need it, could no doubt make for a far more seamless workplace than we could currently even imagine.
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