Elevators based on this safety feature have essentially made tall buildings possible and therefore shaped our modern cities. Today, New York City has more than 6,000 buildings over 10 stories tall, and of those buildings, the average number of stories is 18.7. The One World Trade Center, the tallest building in New York, has a whopping 104 stories, while the world’s tallest building, the Burj Khalifa in Dubai, has an incredible 163 floors. In the same way building occupants depend on functional lighting and ventilation, they also depend on working elevators in order to use their buildings effectively. Like lighting, ventilation and other building systems, the elevator is getting smarter too. The connected elevator solution personalizes its service experience through real-time, transparent information sharing, proactive communication tools, and predictive maintenance insights. “Otis ONE digital tools provide real-time insights and integration with our customers’ systems so we can predict issues before they happen and minimize downtime. It’s about putting the latest technology and predictive equipment insights in the hands of our service professionals to enhance proactive service and strengthen our customer relationships. And it’s about building a service platform that’s sustainable and flexible enough to grow with the future of technology.”
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